Brugge

Transforming citizen requests with automated solutions

Free your staff
Delight your citizens
Modernize 311
Automate the routine
Empower your team
Faster responses
Smart city solutions
Seamless service
Reduce backlogs
24/7 assistance

For Municipalities

📋

Your staff is buried in routine requests

Automate the simple, focus on what matters

🏛️

Service backlogs keep growing

Clear queues faster with AI assistance

For Citizens

Frustrated by service wait times

Get instant updates and clear timelines

🤝

Lost in municipal processes

Simple, guided interactions 24/7

Experience the Future of City Services

Try out these common scenarios or explore our full range of capabilities

🚗

Report a Pothole

Submit a road maintenance request for a pothole on Main Street

🏗️

Building Permit

Check the status of a pending building permit application

🛋️

Bulk Waste Pickup

Schedule a pickup for large furniture items

💡

Utility Payment

Make a payment for your monthly water and electricity bill

🤖

311 Buddy

City Services Assistant

Comprehensive Coverage

Handle any constituent request with ease

Bill Pay
Debris
Junk Vehicle
Elections
Trash Pickup
Power Out
Parking
Tree Down
Public Pool
Business License
Boards
Library
Contact
Utilities
Trails
Taxes
Pet Registration
Bill Pay
Debris
Junk Vehicle
Elections
Trash Pickup
Power Out
Parking
Tree Down
Public Pool
Business License
Boards
Library
Contact
Utilities
Trails
Taxes
Pet Registration
School
Register To Vote
Volunteer
Pothole
Street Light
Events
Food Bank
Permits
Fire Department
Overgrown Trees
Weeds
Passport
Animal Control
Road Damage
Garbage
Jobs
School
Register To Vote
Volunteer
Pothole
Street Light
Events
Food Bank
Permits
Fire Department
Overgrown Trees
Weeds
Passport
Animal Control
Road Damage
Garbage
Jobs
Low Hanging Line
No Water
Marriage License
Agenda
Public Works
City Hall
Graffiti
Ticket
Code Complaint
COVID
Farmers Market
Bus
Calendar
New Resident
Police
Public Records
Low Hanging Line
No Water
Marriage License
Agenda
Public Works
City Hall
Graffiti
Ticket
Code Complaint
COVID
Farmers Market
Bus
Calendar
New Resident
Police
Public Records
Crime Tip
Disturbance
DMV
Water Leak
Landfill
Council
Snow Removal
Sports
Disaster Recovery
Newsletter
Park Reservations
Community Services
Recycling
Inspection
Airport
Finance
Crime Tip
Disturbance
DMV
Water Leak
Landfill
Council
Snow Removal
Sports
Disaster Recovery
Newsletter
Park Reservations
Community Services
Recycling
Inspection
Airport
Finance

Smart Cities Start Here

The numbers behind seamless citizen support.

🕒
24/7
Assistance for Your Citizens
0%
of Citizen Requests are Automatable
🚀
0%
of Local Govs Currently Use AI
Stats section decorative gradient

Seamless Integrations

Connect with your existing systems effortlessly

Integrates with all major municipal CRM systems
Zero disruption to existing workflows
No new software for staff to learn
Seamless onboarding and dedicated support
brugge
CivicPlus
Municode
Salesforce
Cityworks
SeeClickFix
Tyler Tech
Accela

Ready to transform your city services?

Get in touch with us to learn more about how Brugge can help your municipality.

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